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Security & Trust

Security is part of the platform surface, not a separate product.

Clooney Network is built on the assumption that every request crosses a trust boundary. SOC 2 Type II controls, HIPAA-eligible data handling, four isolated regional planes, and a 99.97% trailing-twelve-month control-plane uptime are shipped infrastructure — verifiable by your security team before you book a demo.

Book a platform demo

No procurement required — 30 minutes, your stack or ours.

Controlled data center aisle with two rows of server racks
US-East, US-West, EU-Frankfurt, AP-Singapore — four isolated control planes since Q3 2023.

Trust register

What your security reviewer needs to pre-approve Clooney.

A scannable register of certifications, regional isolation, and uptime methodology. No marketing rephrasing — these are the published facts we hand procurement in the first email.

Certification
SOC 2 Type II

Audited annually. Report available under NDA through the demo intake form. Continuous monitoring on Drata for the in-scope control set covering logical access, change management, vendor risk, and incident response.

Healthcare data
HIPAA-eligible

Business Associate Agreements executed on request for customers processing PHI. HIPAA-eligible since the Q4 2023 control refresh. Not yet FedRAMP authorized — we do not represent availability for federal workloads.

Regional isolation
US-East · US-West · EU-Frankfurt · AP-Singapore

Four dedicated regional planes with separate control-plane tenants, KMS keys, and observability stores. EU customer data stays in EU-Frankfurt; AP customer data stays in AP-Singapore. In production since Q3 2023.

Control-plane uptime
99.97% trailing-twelve-month

Measured at the Clooney orchestrator control plane, not at upstream foundation-model APIs we route to. Methodology, incident log, and exclusions published in our Master Service Agreement. Status page: status.clooneynetwork.com.

“We treat the control plane the same way we treat the routing engine — as code, with the same review bar. The 99.97% uptime figure is published, not aspirational, and the incident log below is the same one our CISO sends to enterprise customers. Trust is owned by an engineer with a pager, not delegated to a vendor relationship.”

Priya Raghavan
Head of Platform Security, Clooney Network · ex-Stripe StripeWorks, ex-Google Cloud AI infrastructure

By the numbers

The figures that travel alongside a security review.

The same numbers our account team attaches to procurement packets — drawn from the platform telemetry, not the marketing deck.

4.2B
Model & agent invocations orchestrated per month across our customer base
99.97%
Trailing-twelve-month control-plane uptime, measured at the Clooney orchestrator
412
Production customers, including 9 Fortune 500 enterprises, as of January 2026
11 days
Median time-to-first-production-agent for new customers in the 2024 cohort
Backed by Andreessen Horowitz · Sequoia Capital · South Park Commons
Recognized Forrester Wave™ Strong Performer (Q4 2024) · Gartner Cool Vendor in Agentic Infrastructure (Oct 2024)
Open source 4.1k GitHub stars across clooney-router, clooney-trace, clooney-eval

Incident log

Trailing-twelve-month platform incidents, published without NDA.

Every customer-impacting event on the control plane, with date, duration, region, scope, and the change we shipped afterward. Updated by the on-call engineering lead; the same log is sent to enterprise security reviews on request.

Date Duration Region Customer impact Root cause Resolution
2025-11-04 17 min EU-Frankfurt Routed 2.1% of agent invocations to US-East fallback. No data loss; latency SLO briefly unmet for the affected subset. Regional control-plane database failover exceeded its 15-minute recovery target due to a stalled WAL replay under bursty write load. Replayed WAL buffers pre-warmed, failover target reduced to under 10 minutes. Postmortem published to customers the same day.
2025-08-22 4 min US-East Trace ingestion queue rejected ~0.3% of spans for 4 minutes. Customer-facing routing unaffected; observability dashboards showed a gap. Kafka consumer group rebalance under a scheduled deploy exposed a partition assignment bug introduced three weeks prior. Sticky partition assignor pinned across deploys; pre-deploy rebalance linter added to CI.
2025-05-17 42 min AP-Singapore Cost-routing decisions delayed for new sessions; existing sessions completed normally. Customer-visible only as elevated tail latency. Dependency upgrade to a routing heuristic library regressed evaluation cache hit rate; cold-path latency exceeded the 99th-percentile target. Library rolled back within 42 minutes; canary harness expanded to cover cost-routing heuristics at the unit level.
2025-02-09 0 min US-West None — control-plane validation harness caught a misconfigured regional IAM policy before any production request path executed. Drift between the Terraform module and the deployed IAM role on a secondary account; detected by the continuous-access-control check. Policy reconciled; a second guardrail now blocks any CI run that would re-introduce the drift.

Full postmortems for any of the above are available to qualified prospects under NDA — request via the demo intake form.

Next step

Book a 30-minute platform demo.

Walk your security and platform team through the control plane, the SOC 2 audit report under NDA, and the regional architecture for the workloads you are evaluating. Engineering-led, no procurement gate.

For procurement & security teams: [email protected] · +1 (415) 555-0188